Frequently Asked Questions
We have addressed most of our frequently asked questions below. If you have any massage related questions, please call us or mail us. Thank you!
Because of our high volume of bookings, it is best to schedule 3 weeks in advance. Couples are 4 weeks or more recommended to make sure you get your desired timeslot.
Please know that evenings and weekends are our busiest times as they are the first to get booked. The more advanced notice the more options you will have regarding open dates and times.
Our policy is listed here: https://myhappyplacemassage.com/policies-procedures/
BY APPOINTMENT ONLY!
Sunday available upon request.
Mon-Fri: 9 AM – 6 PM
Sat; 9AM-4PM
Same day requests are an additional 20%.
During your massage, you will be asked to undress to the level of your comfort. The Therapist will leave the room at this time and the client is to lay on the table between a top and bottom sheet. Our draping protocols require that only one area of the body be exposed at a time while that is the area of the body we will be working on. Private areas are to absolutely never be exposed at any time. No exceptions.
Each therapist is independent and therefore takes their own payments for their clients. All therapists take cash & credit cards.
Venmo, CashApp, Paypal and Zelle differ between all the therapists. Please talk with your therapist for your preferred payment options.
Yes we do! Click here to design & purchase a My Happy Place gift certificate! https://www.vagaro.com/myhappyplacemassagestudio
Each Independent Massage Therapist has their OWN gift certificates as well that are available in- studio only. Each Therapist loves getting referrals from previous & current clients, and we would love it if you send your friends & family to us directly.
Holds the original purchase price value. If it is made out to a particular service (ie: 60 minute Swedish, 75 minute Couples, etc), should prices change at any time, The gift certificate is good for the amount of purchase price.
Must be present in order to redeem the value.
If purchasing for a Couple’s Massage, you must purchase 2. One for each Therapist. Purchasing 1 Couple’s massage certificate only applies to 1/2 the total service.
NON- refundable & not redeemable for cash
All appointments require a credit card to be on file, even if a client is coming in with a gift certificate. The credit card will not be charged unless the client is a no-call/ no- show. Gift certificates are not applied to no- call/ no- shows.
Valid for 4 years from the date of purchase.
Applies to services only. Not tips (unless specifically specified?. .
Transferable. But who wants to give away their gifted massage?!
Over the phone- Please let the person know about your condition, and we can determine which service will best fit your needs.
Online- There is a “notes” section where you may list any questions for the Therapist. In addition, there is a place on the intake form that asks if you are under the supervision of another Health Care Provider (HCP) and if you have any “contradictions”. Please list / describe all your details there. If you think that your Therapist may feel uncomfortable working on such, please submit a Doctor’s note prior to your massage.
We are located at 2005 Rock Spring Rd, Suite #3, Forest Hill, MD 21050
- We are next to the Forest Hill Bowling Lanes.
- Turn on Maurice Dr, make the 2nd left to turn into the rear parking lot behind the buildings (Rock Spring West business center on your left).
- We are the middle unit & our door is on the side (of Jarrettsville Builders).
YES! We are always looking for the best massage therapists. We are all independent but we work great as a team.
We have limited space available now and plenty of clients in need of our services!
If you are or know of someone who would be a great fit to our team, please email myhappyplacemassage@gmail.com
